PayComputerMonitoring.com

System Configuration, Installation, Payment and Support

Please have your Case Number & PCM-ID available

INFORMATION ABOUT WINDOWS 10
- We are currently installing monitoring software on the machines with Windows 10 Operation System preinstalled.

- Do not upgrade your Operating System to Windows 10. We will notify you when the version of the Monitoring Software is available for upgraded machines.

-NOTE: 1. TO INSTALL PROPERLY ON WINDOWS 10, THE PREVIOUS VERSION OF THE MONITORING SOFTWARE MUST BE UNINSTALLED. THIS REQUIRES OFFICER APPROVAL ONCE IT IS READY. Do not upgrade your system without receiving permission from your officer.

-NOTE: 2. IF THE PCM TECHS NEED TO REPAIR YOUR MONITORING SOFTWARE BECAUSE YOU DID NOT FOLLOW THESE STEPS CORRECTLY, YOU WILL BE CHARGED A FEE.

 

1) Machine Set up [Click Here for Pre-Installation Instruction & Recommended Configurations/Software]

2) SelectEmail [Click Here to Learn More about SelectEmail.net and to Create Your Personalized Email Address]

3) only if directed...

- Software Upgrade [Click Here to Upgrade the Monitoring Software]

- Software Installation [Click Here if You Were Directed to Install Monitoring Software]

- Biometric [Click Here if You Were Directed to Biometric Instructions]

4) payments

- Computer Monitoring [Click here for Creating/Canceling Subscriptions and One-Time Payments]

- Cell Phone Management [Click Here for Managinig Your Cell-phone Payments]

5) help & Support [Click Here for Troubleshooting Tips, Free Utilities and Technical Support]

- NCPTC Handbook [Click Here to View the NCPTC Handbook]

- Emergency Support [Click Here only if Directed]

- Schedule LiveAssist [Click Here Using Eastern Time]

To contact NCPTC, please call (855) 855-NCPTC - [(855) 855-6278]

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